Tax Commissioner

Divisions

Property Tax Office

Paulding County Tax Commissioner

240 Constitution Boulevard
Room 3006
Dallas, GA 30132

Phone: 770-443-7581
Fax: 770-443-7588

Email the Property Tax Office

Motor Vehicle Office

Paulding County Tax Commissioner
240 Constitution Boulevard
Room 3006
Dallas, GA 30132

Phone: 770-443-7584
Fax: 770-443-7588

Email the Motor Vehicle Office

 


FOR IMMEDIATE RELEASE

April 15, 2019


Paulding County in Partnership with the GeorgiaDepartment of Revenue


will Implement new GeorgiaDRIVES Motor Vehicles System


 


The Georgia Department of Revenue (DOR)is installing a new state-of-the-art system, Georgia Driver Record andIntegrated Vehicle Enterprise System (DRIVES), to upgrade and modernize the vehicleregistration and titling system. The new Georgia DRIVES system will enable moreself-service options, improve customer service, and enhance data integrity. 


Beginning 23rd of May, some onlinevehicle services and location hours may be reduced in preparation for thesystem upgrade. Implementation of the new system will require the vehicleregistrations and titling services to be unavailable Friday, May 24. During June, customers may experience longer than normalwait times when visiting the tag office. Vehicle owners with renewal dates in Mayand June who normally renew in person are encouraged to do so prior to May 20to avoid delays.  Individuals whoordinarily renew online will not experience delays.  


“The Tag Office will be closing at 12 noon on May 23, 2019 and will be reopening May 28, 2019 at 8:00 AM. Our office wants to continue providing excellent customer service leading up to the Memorial Daylaunch of the Georgia DRIVES system, which will improve efficiencies both inPaulding County and throughout the State. It is important for residents to beaware of which services will not be available leading up to Memorial Day andfor them to plan accordingly.”


What to Expect: Friday, May 24



  • County Tag Offices will not be able to process transactions. 

  • All online motor vehicle related services including online tag renewal services will be offline May 21 – May 27.

  • Motor Vehicle Self Service Kiosks will be offline May 21 – May 27. 

  • The Motor Vehicle Division will only be able to process Trip Permit transactions at the DOR Southmeadow facility. All other transactions including International Fuel Tax Agreements (IFTA) and International Registration Plans (IRP) will be unavailable.


 


How will this impact Georgia customers and drivers?



  • In the first month of the DRIVES system, walk-in customers may experience delays and longer than normal wait times. To avoid such delays, Georgia residents with May and June renewal dates are encouraged to renew prior to Monday, May 20.  

  • Customers and dealers seeking to conduct any title transactions should complete their business at a county tag office prior to Friday, May 24. 

  • Dealers will be able to initiate electronic title and registration (ETR) transactions and issue temporary operating permits (TOPs) over Memorial Day weekend.

  • Law enforcement will still have access to motor vehicle records through a statewide backup file.

  • The Department of Driver Services will not be affected. 


 


Please visit our county tag website at www.pauldingcountytax.comfor more information on upcoming scheduling changes.  


 


 


Media Contacts


Name: Paulding County TaxCommissioners’ Office


Phone: 770-443-7584


Email: bwatson@paulding.gov