Customer Service

Our Customer Service office is open Monday thru Friday from 8 a.m. to 4:45 p.m. We can be reached at 770-222-6868. Other information includes:

  • We gladly accept payments in our lobby
  • We also have a payment drop box that is available 24 hours a day
  • To establish service, forms of payments, and any other services please click on the appropriate link
  • For more information, please view our pamphlet (PDF)
  • To report a street light outage, please call your local power company. The new telephone numbers are:
    • Carroll EMC 770-830-5772
    • Cobb EMC 770-429-2100
    • GA Power 1-888-660-5890
    • Greystone 770-370-2770