To transfer your service, you will only be able to have the service active at both properties for a maximum of seven days. If that works, you will need to submit an application for service for the new property and a copy of your photo ID as well as your rental/lease agreement if you do not own the home to email@example.com. About 3/4 of the way down the 2nd page, it will ask if it is a transfer and require the current account number. Your current address will need to be at a zero balance. Your deposit will transfer to the new address and you will be responsible for the $25.00 application fee as well as additional deposit if required.