Customer Service

Our Customer Service office is open Monday - Friday from 8 a.m. to 4:45 p.m. 

• We gladly accept payments in our lobby and our drive thru, with a bill stub during normal business hours
• We have a payment drop box that is available 24 hours a day, located in the first lane of our drive-thru
• We have a PaySite kiosk located on the side of our porch that is available 24 hours a day
• There is also a PaySite kiosk located inside the Paulding County Administration building at 240 Constitution Blvd Dallas, GA 30132; Monday - Friday, 8 a.m. to 5 p.m. 
• To establish service, view forms of payments, and other services please click on the appropriate link or view our pamphlet (PDF)
• To report a street light outage, please call your local power company. The new telephone numbers are:
  • Carroll EMC 770-830-5772
  • Cobb EMC 770-429-2100
  • GA Power 1-888-660-5890
  • Greystone 770-370-2770